Delete in the app
Open Smash Field, tap your profile at the top right, then Settings and “Delete account”. Once you confirm, your account and the associated data are removed right away and permanently.
Request by email
Alternatively, you can request deletion by email to support@smashfield.app. Please write from the email address you registered with so we can clearly identify your account.
What gets deleted
When you delete your account, we remove it and the associated data from our servers: your profile, your players including photos, your scores, your matches in the cloud including shared links, your feedback and your recording usage. If you delete in the app, it also removes your recordings and analyses on that device. An active subscription is not cancelled by this. Cancel it in your App Store settings, otherwise it keeps renewing.
Processing time
In the app, your account is deleted right away. We handle requests by email promptly, within one month at the latest. Only logs of App Store purchases and subscription changes are kept for up to 90 days so we can resolve billing questions. They contain no payment details and are deleted automatically afterwards.